Play within reach

Before the First Spin, Not After: Limits at Getslots Casino

Play only from 18, and every Getslots Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a deposit limit

Licensed in CuraçaoOperating under license OGL/2008/9300/760 issued by the Gaming Control Board Curaçao since 2008.

You want the short version

Not Small Print: the Essentials of Playing Safely

Most players ask who licenses the site and who they can ring; both answers sit below.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2008/9300/760

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion questions[email protected]

Five controls inside

Deposit, Loss, Time, Pause, Exclusion

This block shows you each control, what it does and the moment it helps.

A ceiling on your spending

Fix a maximum you can put in over a day, a week or a month. Switch it on before your first deposit, while the figure is still a calm decision.

Loss ceiling

Cap how much you are willing to lose and play simply stops feeding the account once that point arrives. Reach for it if a session has turned sour on you.

Before and after a long session

The account will nudge you once your playing time reaches the mark you chose. Set it the moment you notice hours slipping past without a look at the clock.

Need a break from it?

Step back from play for a stretch you choose, with the account closed to betting until it ends. Choose it when the game has started to feel like a habit.

A firm line, on record

Block your own access to the casino for as long as the exclusion holds. Enable it if you cannot keep to the limits you set, or if someone close asks you to.

You stay in charge

Setting a Limit Takes a Few Minutes

This block walks you through putting a limit on your account, screen by screen.

Find your profile

Open the menu on your profile and look for the section on limits and play controls. Confirm you are signed in to your own account, not a shared device.

Choose before you confirm

Look down the list for deposits, losses, playing time or a break. Choose the one control that answers the worry you arrived with today.

How long should it hold?

Put in the sum or the minutes that feel comfortable, then pick the stretch it covers. Check the period twice, because it shapes every later session.

You see it on screen

Confirm the change and reopen the section to see the figure sitting there. Note what you set, so you can check it against your next few sessions.

A Break of Days or a Stop of Months

Ask for a Few Quiet Days. Ask support for a cooling-off and access to your account pauses for hours or days, while your balance and history stay where they are. Nothing is undone at the end automatically; you ask us to switch play back on.

Closed for the Long Haul. Choose self-exclusion and the casino closes your account for up to two years, which is the longest period this market allows us to set. Open the request through support or your profile, and know it cannot be undone early.

Where the Stop Is Actually Set. No national self-exclusion register exists in New Zealand, so your casino account is the only place this stop is set. The Gambling Helpline Aotearoa on 0800 654 655, free and answered all day, can talk you through it.

Free Help

Help in New Zealand, Free and Confidential

Many players assume asking for help means a bill or a lecture; neither is true here.

Gambling Helpline Aotearoa

Ring the Gambling Helpline Aotearoa on 0800 654 655, any hour of the day or night, or free text 8006. Players and relatives use it, and nothing said goes further. gamblinghelpline.co.nz

Problem Gambling Foundation

Problem Gambling Foundation runs eighteen clinics nationwide with free counselling, plus peer and cultural support. Freephone 0800 664 262, text 5819, weekdays in business hours. pgf.nz

Safer Gambling Aotearoa

Safer Gambling Aotearoa, run by Health New Zealand, explains signs of harm, practical tips and where local support sits, for people who gamble and for their families. safergambling.org.nz

Signs That Play Has Stopped Being Fun

Catching these early is easier on your money and your mood than catching them late. Set a deposit limit or a pause the moment one sounds familiar; neither is a punishment, just a firm hand on the wheel.

One or two of these may feel close to home; that is worth acting on.

Chasing a loss into the next morning
Spending money set aside for bills
Hiding your play from people close to you
Feeling restless on days you do not play
Borrowing to keep a session going
Promising yourself a stop and not keeping it
Play crowding out sleep, work or family

Protection and support

Before you pause, after you pause

Getslots Casino keeps these answers short so you can act on them tonight, not next week.

Can I end my self-exclusion early once it starts?+

No. A self-exclusion runs for the whole period you chose, and we do not release it before that period ends. Pick a length you can live with, because the door stays shut until it finishes.

How do I change a deposit or loss limit later on?+

Open the same section of your account where you set it and choose a new figure. Your new figure is saved there, so there is no need to contact anyone. Look at it again after a few weeks of play, not in the middle of a losing run.

What is the proper way to close my account for good?+

Write to our support team at [email protected] and say that you want the account closed permanently. Support is available around the clock, so you will hear back quickly. Closing it means you cannot deposit or play here again under that account.

Will excluding myself here block me at other casinos?+

No. New Zealand has no national self-exclusion register, so a self-exclusion applies only to your Getslots Casino account. If you want to be blocked elsewhere, you have to arrange that with each of those operators separately.

Why do you need to check how old I am?+

Because play here is for adults of 18 and over, nothing younger. We verify your age and identity with photo ID before the account is activated, which is also what our Curaçao licence requires. One account per person only.